Returns

Right of withdrawal for consumers

(A consumer is any natural person who enters into a legal transaction for purposes that can predominantly neither be attributed to their commercial nor their self-employed professional activity.)

Cancellation policy

Right of withdrawal:

You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods, in the case of a sales contract.

To exercise the right of withdrawal, you must inform us (Janagen Jeyalingam, Gertrudstraße 3, 90429 Nuremberg, Phone: +4917636362826, email address: hello@raja-rani-boutique.com) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or e-mail). You may use the attached model withdrawal form, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will make the reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.

You will have to bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

Exceptions/exclusions

The right of withdrawal does not apply to contracts:

  • for the supply of goods made to the consumer's specifications or clearly personalized;
  • for the supply of goods which are liable to deteriorate or expire rapidly;
  • for the supply of alcoholic beverages, the price of which has been agreed at the time of the conclusion of the contract, whose delivery can only take place after 30 days and whose actual value depends on fluctuations in the market which cannot be controlled by the trader.
  • for the delivery of newspapers, magazines, or illustrated publications, with the exception of subscription contracts. The right of withdrawal expires prematurely for contracts
  • for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery;
  • for the delivery of goods that have been mixed inseparably with other goods due to their nature after delivery;
  • for the delivery of sound or video recordings or computer software in a sealed package if the seal has been removed after delivery.
Model Withdrawal Form

  • (If you want to withdraw from the contract, please fill out this form and send it back.)

    • To Janagen Jeyalingam, Gertrudstraße 3, 90429 Nuremberg, email address: hello@raja-rani-boutique.com :

    • I/We () hereby withdraw from the contract concluded by me/us () for the purchase of the following goods ()/provision of the following service ()

    • Ordered on ()/received on ()

    • Name of consumer(s)

    • Address of consumer(s)

    • Signature of consumer(s) (only for notification on paper) - Date

    (*) Delete as appropriate.